Shipping Destinations
We support global shipping.
(Please check the restrictions on e-cigarettes imports in your country before placing an order.)
Shipping Time
Orders are processed within 24 hours From MON. to FRI. It usually takes 3-9 business days to be delivered to you.
When the order is shipped out, there will be a confirmation message sent to you. Please also be sure to check your spam/junk folder if it does not appear in your inbox. To avoid missing out on any of our contacts relating to your orders, it is suggested that add [email protected] to your whitelist.
*Shipping time might vary depending on location, shipment method and other factors.
Track Your Orders
- Login to your account, or
- Enter your order ID to track your orders.
Shipping Cost
- Orders over $100: Free shipping
- Orders under $100: $15 shipping fee
The full price will be displayed at checkout.
Returns & Shipping
To return your product, you should contact us first before delivery
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- In case of a partial refund, if the amount paid after the refund still exceeds the free shipping terms ($100), no shipping charges will be deducted.
If any of the products received is deemed defective or a wrong shipment, we will bear the cost of shipping. Read more about Returns Policy.